James Kirk as a child, Spock as a voung Vulcan (May 8, 2009)
Posted by Reel Mountain Theater on Tuesday, October 27, 2009
Most people will agree that I am not cheap, but thrifty.
That applies to our Constant Contact relationship. It costs a few dollars each month to keep track of members and send email newsletters with this service. To add on the survey function, it doubles the price. I have held off until this week, when I sent out a 'free trial survey', and within 16 hours exceeded the 100 responses that we were allowed for the trial period.
I have been wanting to get some hard data on what show times & days of the week you prefer, what you like the most and least about the theater... and if you took the survey you know what I've been laying in bed wondering about...
WOW sums up the responses you all have returned to us. I am now very aware of how important cup holders are, and I have 3 calls in to seat installers to finish up a seat project we started 3 years ago. Your responses are being heard!
The best part of this, is that you're not sending in 100% fluffy, nice, politically correct commentary that won't challenge us to do a better job. The quality of the constructive commentary is doing just that- I am officially challenged and I am forming a direction on what will make this theater more comfortable for you to choose more often when you see movies.
So today, after the 12th email arrived that said "I tried to take the survey and it was closed", I paid the money and reopened the survey to allow me to hear from everyone interested in giving up their two cents.
I now understand the need to offer a portal for ALL customers to give their opinion. Since I tried it before I bought it, I guess you could continue to call me thrifty- but I DID buy it! (So I am still not cheap). The link to take the survey is located on the lower right side of this newsletter (only one survey can be taken on any computer).
That applies to our Constant Contact relationship. It costs a few dollars each month to keep track of members and send email newsletters with this service. To add on the survey function, it doubles the price. I have held off until this week, when I sent out a 'free trial survey', and within 16 hours exceeded the 100 responses that we were allowed for the trial period.
I have been wanting to get some hard data on what show times & days of the week you prefer, what you like the most and least about the theater... and if you took the survey you know what I've been laying in bed wondering about...
WOW sums up the responses you all have returned to us. I am now very aware of how important cup holders are, and I have 3 calls in to seat installers to finish up a seat project we started 3 years ago. Your responses are being heard!
The best part of this, is that you're not sending in 100% fluffy, nice, politically correct commentary that won't challenge us to do a better job. The quality of the constructive commentary is doing just that- I am officially challenged and I am forming a direction on what will make this theater more comfortable for you to choose more often when you see movies.
So today, after the 12th email arrived that said "I tried to take the survey and it was closed", I paid the money and reopened the survey to allow me to hear from everyone interested in giving up their two cents.
I now understand the need to offer a portal for ALL customers to give their opinion. Since I tried it before I bought it, I guess you could continue to call me thrifty- but I DID buy it! (So I am still not cheap). The link to take the survey is located on the lower right side of this newsletter (only one survey can be taken on any computer).
